COMPLIANCE COMMITTEE
COMPLIANCE COMMITTEE
Meetings are scheduled as Compliance Hearings are needed.
Due to confidentiality issues, attendance is restricted to the committee members and invited homeowners.
Due to confidentiality issues, attendance is restricted to the committee members and invited homeowners.
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The goal of the Compliance Committee is to never need to convene a Compliance Hearing. If you feel physically threatened by anyone, call 911.
Contact Numbers The compliance process only applies in instances when a homeowner, resident, tenant or vendor violates the CC&Rs. Some issues need to be brought to the Oceanside Police Department non-emergency number. A list of local resource numbers is included here. Compliance Process
To understand the process, please review the Members and Residents Handbook under Violations. For homeowners, the handbook can be found in the Keystone Portal - click on KEYSTONE RESIDENT LOGIN on the task bar above. For renters, please go to the Renters portal on this website under Helpful Links and enter the passcode to enter. |
Committee Members - 2025/2026 The Compliance Committee is comprised of board members and management only. Teresa Chamberlain-Spradlin, Chair Brian Young Steve Gillis OCA Management Liaison Tracy Richardson General Manager Von Yacoubian |
Summary
The process hopefully begins with neighbor-to-neighbor agreement for the peaceful and enjoyable existence in their homes. If that does not work, management begins the process of solving issues. If the management cannot find resolution, the Compliance Committee convenes for a hearing.
Complaint Request
There is absolutely NO action taken as the result of phone calls and/or emails. The process begins with a signed Complaint Request. Anyone may file a request. Please provide as much documentation as possible including photographs of the offending situation. The form for a Compliance Complaint Request can be found on the Keystone Portal. Click on KEYSTONE RESIDENT LOGIN on the task bar above.
Confidentiality
Every effort is made to keep the name of the complainant confidential within the boundaries of the law. This is achieved when the complaint is substantiated by the management. The complainant should provide as much documentation as possible to assist management in the research of the complaint.
